Job Description

Ace Express Coaches is looking for a reliable Dispatcher to support our growing transportation needs.

Essential Functions:
The Dispatcher is responsible for scheduling and dispatching drivers to the appropriate locations and times in accordance with Ace Express contract routes and Charter services. Responsibilities include, but are not limited to:

  • Coordination of routes and driver schedules.
  • Ensuring route/trip documentation is complete and ready for drivers in a timely manner.
  • Answering phones and handle client calls regarding routes and service.
  • Coordinating with maintenance shop bus repairs, preventive maintenance and washing schedules.
  • Reviewing route/trip documentation after completion to ensure all information is included and correct.
  • Assisting with monitoring hours of service to ensure compliance with DOT regulations.
  • Facilitating company communication regarding policies, events/ meetings.
  • Other job duties may be assigned based on business needs. 

  • Ability to multitask and prioritize tasks.
  • Strong customer service skills required.
  • Strong critical thinking and problem-solving skills.
  • Able to communicate effectively to internal and external audiences.
  • Team orientated. Ability to help others to achieve overall company goals.
  • Independent and takes initiative.
  • Strong ethical standards, ensuring safety and compliance is upheld.
  • Must have basic computer skills including use of excel and word documents along with our internal programs.
  • Pass a pre-employment drug screen. 
  • Successfully pass a 7- year criminal background check.

Education and Experience:
  • High School diploma or GED.
  • 2 years of transportation industry experience preferred.
  • 1 year of dispatch experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to fluently speak, read, and write English.
  • Basic computer skills: Excel, Word, Outlook.
  • Knowledge of the motorcoach industry and/or transportation industry.

What We Offer:
  • Great Pay! $21-$25/hour (Experience considered) 
  • $2,000 Sign-On Bonus 
  • $750 Referral Bonus for employees
  • Paid Time Off (Start accruing immediately)
  • 8 Paid Holidays
  • Health insurance (Eligibility the 1st of the month after 30 days of employment)
    • Medical
    • Dental
    • Vision
  • 401K retirement plan with dollar for dollar match up to 4% (Vested Immediately)
  • Paid Bi-Weekly (Every Wednesday)
About Our Company:

Ace is part of All Aboard America! Holdings, Inc. which is the 3rd largest motorcoach company in the US. We offer a wide range of transportation options including, charter, transit, contract and convention shuttle service. Our commitment to outstanding customer service, safety, as well as having a state-of-the-art equipment make us one of the most elite transportation companies around. Our family-like, open door work environment gives you the opportunity to be a part of a greater purpose!

Job Type:


Starting at $21.00 per/hr.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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