Job Description

Ace Express Coaches is looking for a reliable Dispatcher to support our growing transportation needs.


Schedule:
 

Ace Express is a 24/7 operation. The Dispatch Department currently has two open positions with the below schedule: 

Sunday – Thursday | 3:45AM – 12:15PM
Tuesday – Saturday| 1:30 PM – 10:00PM

Essential Functions:

The Dispatcher is responsible for scheduling and dispatching drivers to the appropriate locations and times in accordance with CDOT’s Bustang route services. Responsibilities include, but are not limited to:

  • Coordination of routes and driver schedules.
  • Ensuring route/trip documentation is complete and ready for drivers in a timely manner.
  • Answering phones and handle client calls regarding routes and service.
  • Coordinating with maintenance shop bus repairs, preventive maintenance and washing schedules.
  • Reviewing route/trip documentation after completion to ensure all information is included and correct.
  • Assisting with monitoring hours of service to ensure compliance with DOT regulations.
  • Facilitating company communication regarding policies, events/ meetings.
  • Other job duties may be assigned based on business needs. 

Qualifications:
  • Ability to multitask and prioritize tasks.
  • Superb customer service skills required.
  • Strong critical thinking and problem-solving skills.
  • Able to communicate effectively to internal and external audiences.
  • Team orientated. Ability to help others to achieve overall company goals.
  • Independent and takes initiative.
  • Strong ethical standards, ensuring safety and compliance is upheld.
  • Must have basic computer skills including use of excel and word documents along with our internal programs.
  • Pass a pre-employment drug screen. 
  • Successfully pass a 7- year criminal background check.

Education and Experience:
  • High School diploma or GED.
  • 2 years of transportation industry experience preferred.
  • 1 year of dispatch experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to fluently speak, read, and write English.
  • Strong computer skills: Excel, Word, Outlook.
  • Knowledge of the motorcoach industry and/or transportation industry.

What We Offer:
  • Great Pay!
  • $500 Referral Bonus for employees
  • Paid Time Off (Start accruing immediately)
  • 8 Paid Holidays
  • Health insurance (Eligibility the 1st of the month after 30 days of employment)
    • Medical
    • Dental
    • Vision
  • 401K retirement plan with dollar for dollar match up to 4% (Vested Immediately)
  • Paid Bi-Weekly (Every Wednesday)
About Our Company:

Ace is part of All Aboard America! Holdings, Inc. which is the 3rd largest motorcoach company in the US. We offer a wide range of transportation options including, charter, transit, contract and convention shuttle service. Our commitment to outstanding customer service, safety, as well as having a state-of-the-art equipment make us one of the most elite transportation companies around. Our family-like, open door work environment gives you the opportunity to be a part of a greater purpose!

Job Type:

Full-Time

Salary:

Starting at $17.50/hr.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online