Job Description

Ace Express is searching for a Road Supervisor for our Bustang Service line to join our operations team.   The Road supervisor will at serve as the liaison between administration and drivers, ensuring that all routes are completed and compliance with safety standards.   
The Road Supervisor will be based out of Colorado Springs and will provide oversight for all Bustang Routes that provide transportation from Colorado Springs into Denver and back.

We Offer:
  • Great Pay!  $20 per/ hour plus OT
  • $1500 Sign-On Bonus
  • Monthly and Quarterly Safety Bonuses- (Up $2800 annually)
  • Paid Time Off (start accruing immediately)
  • Health insurance eligibility the first of the month after 30 days
  • Competitive medical, dental, vision insurance plans
  • Paid Holidays
  • 401(k) retirement plan with dollar to dollar match up to 4%--Vested immediately!
Essential Job Responsibilities:  
  • Conducts self in an appropriate manner as representative of the Contractor and Colorado Department of Transportation
  • Investigates accidents, incidents, disputes and disturbance as assigned, in accordance with policy and in conjunction with involved authorities.
  • Monitor and coach operators' performance and behavior; models passenger interaction skills; coach operators in use of time; check and instruct periodically on proper revenue, transfers and firebox date collection; and recommends training or retraining as appropriate to ensure compliance with safety policies.
  • Assist with organizing and conducting classroom and behind-the-wheel training sessions for new hires as well as veteran drivers.
  • Conducts time point and passenger load checks to ensure schedule and route efficiency.
  • Reschedules buses due to disruptions in service, in conjunction with dispatch and as appropriate.
  • Audits service, routes and road conditions and recommends alternate routes to dispatch or suggests service improvements to supervisors as appropriate.
  • Recommends adjustment to running time or additions/deletions to schedules and routes to ensure quality service.
  • Writes reports regarding service disruptions, security incidents and operator performance/behavior in accordance with policies and procedures. May assist operators in filing reports.
  • Assists in processing and follow-up of customer service complaints and requests.
  • Assesses the ability of operators to continue in service when investigating accidents, incidents, and potential substance abuse programs.
  • Coordinates problem among contractor and the private contractor operators, management, passengers and public.
  • Performs as assigned during events and snow emergencies to minimize service disruption. Works with CDOT Bus Operations to assist with issues affecting contracted service, including but not limited to notifying passengers of detour routing, transporting passengers, posting notices, and directing bus operators.
  • Prioritizes assignment and organizes time. Performs physical work as needed, such as sanding icy street, assisting stuck/sidetracked buses, helping wheelchair passengers on and off buses. Inspects buses for general appearance, safety compliance and maintenance condition.
  • Drives buses and other equipment as required.
  • Conducts the following in conjunction with CDOT; fare inspection, accident investigations, policy adherence campaigns, and assists in drug and alcohol program, and special campaigns as needed.
  • Supervises personnel, including recommendations for hiring, performance evaluation, 

KEY POSITION REQUIREMENTS:
  • Experience in a supervisory role
  • Knowledge of staff training and development
  • Knowledge of general vehicle maintenance
  • Knowledge of Federal/State/Local laws and regulation
  • Knowledge of FTA and DOT regulations
  • Ability to establish positive client/employee relations.
  • Ability to establish positive relationships with management and contractors.
  • Must be self-motivated and be able to perform duties with minimal supervision 

MINIMUM REQUIREMENTS:

  • Be at least 25 years of age
  • Possess a Current Commercial Driver's License, Class "B" or A, with "P" Endorsement, with 2 years of commercial driving experience and 6 months of "bus" experience (transit, school bus, motorcoach) in the past 5 years
  • Have no more than 2 tickets/ minor violations or preventable crashes in the past 3 years, or no more than 3 tickets/ crashes in the past 5 years
  • Pass a pre-employment drug screen and Human Performance Evaluation (agility/ fit test)
  • Successfully pass a background check
  • Be able to operate a Motorcoach in interstate commerce, in a safe and responsible manner in compliance with federal, state, and local jurisdiction, and as required by company policy.
  • Must be able to pass a Criminal Background Check
  • Will be required to pass a pre-employment drug screen. 

 EDUCATION and/or EXPERIENCE:
  • No formal education required.
  • Valid CDL Class A or B with a Passenger Endorsement
  • 2 years of CDL driving experience in the past 5 years
  • 6 months of Motor coach / bus experience in the past 5 years 
 
About the Bustang Service:
Bustang is CDOT's interregional express bus service, connecting major populations,employment centers and local transit entities along the I-25 and I-70corridors. With Bustang, commuting is as simple as saddling up to ride Colorado’s big purple bus.

About Ace Express Coaches:
Ace Express Coaches, offers a wide range of transportation options including charter, transit, contract and convention shuttle services. For over 25 years, we have provided safe, quality charter services to individuals and groups. Each year we serve almost 700 clients, transporting over 1 million passengers for school field trips, performing group and team travel, conventions, ski trips, corporate functions, local festivals and concerts, casino excursions and fixed route commuter services. Decades of experience, a local connection, an outstanding safety record, industry-leading customer service and highly trained drivers guarantees a first-class experience for planners and passengers!

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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